Installing a Highly Experienced and Efficient Team to Aid with Different Project Workstreams at a Tier 1 UK Bank

Installing a Highly Experienced and Efficient Team to Aid with Different Project Workstreams at a Tier 1 UK Bank

 A competent team of change professionals, skilled in project delivery, was installed in a Tier 1 UK Bank to the great success of the client and the team.

 Problem Statement:

 A Tier 1 UK Bank required a manageed service of change professionals that had sufficient industry experience and skilled in project delivery. This team was to deliver high quality and timely change deliverables that were tailored to the needs of projects within the change portfolio. This is the role New Link Consulting filled in this project.

The client wished to retain control and decision making whilst the team wished to employ would act as trusted advisors to the stakeholders in the Bank.

 NLC Engagement:

New Link engaged with the Bank through a adaptive, client-led approach. New Link’s approach was tailored to the specific needs of each project in the portfolio.

One instance of this approach was that team members were frequently deployed into strategic deliveries late-stage, when the client had identified a requirement for assistance with UAT, business and operational readiness, implementation runbook planning and execution, operating model and controls design and execution. Another example would be when the client requested additional PMO support and portfolio management and thus New Link supplied a team member to fulfill this requirement.

New Link team members were spread across the Bank into teams that utilised their specialities and industry knowledge. These team members regularly met to discuss project updates and insights as well as to help leverage eachother’s experience to increase efficiency and transparency across the different sectors.

 Outcome:

The result of this approach was a project delivery that was efficient, high quality and risk managed across the change portfolio.

Successes and outcomes were calculated and measured by frequent ongoing feedback sessions with the client through an engagement lead and New Link managing partner.